State Farm® Insurance Agent Bill Alexander
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michael D. Hall
April 14, 2025
"Kelly and the gang are great people to work with Big help on my claim. thanks"
"Michael, thank you for the wonderful 5 star review! It is our pleasure to assist you with whatever insurance needs you have. "
Kevin Emerson
March 26, 2025
"They always take good care of my needs and help whenever I call or email any needs that I have. Always friendly service"
"Kevin, thank you for your glowing review! I appreciate your business!"
Tim Tomas
March 25, 2025
"I have used Bill Alexander’s as my agent for well over 40 years. To say I’m pleased with him and his wonderful staff would be an under statement. When i need him and his crew, they are there. Just had a great experience with Kellie. I appreciate all they do for my wife and I."
"Tim, thank you so much for your kind words and your glowing review! I appreciate your business over all the years. We will be here when you need us. "
Tori Padron
March 25, 2025
"Great Service! I always talk to Kelly and she gets everything fixed up quickly and efficiently!"
"Tori, thanks for your 5 star review! Kelly has been with me for quite some time! So glad she takes care of you so well. I appreciate your business. "
Shelia Utley
March 25, 2025
"We couldn’t ask for anyone to be more helpful or to be any nicer than Kelly. She always answer anything that we ask. Very helpful"
"Thank you, Shelia, for your five-star review! I really appreciate your business. "
Devon Cox
March 20, 2025
"Excellent"
"Devon, thank you for your review! We appreciate your business. "
Blaine Cantrell
November 16, 2024
"I CAN’T IMAGINE A BETTER INSURANCE COMPANY!"
"Blaine, thank you for the kind words. We appreciate your business, and it is a pleasure to assist you with your insurance needs. "
Judy Logan
October 5, 2024
"Excellent returning my request for insurance coverage and knowledgeable in explaining everything I asked about, I appreciate Cindy & Kelly very much! I believe we will be calling next week, thank you again for excellent employees!"
"Judy, thank you so much for the wonderful review! We appreciate you and look forward to servicing all your insurance needs in the future! "
robert wimberly
September 12, 2024
"Very friendly and helpful as they have been for 20 yrs."
"Robert, thank you for the five star review! We appreciate your business!"
Steve Rich
January 25, 2024
"Always good service."
"Steve it was a pleasure to help you! Thank you for your five star review! We appreciate your business"
Dalton
January 16, 2024
"very disappointing customer service. My bill increased 40$ and they said they had no idea why. Had to call for an update, and their response was “well do you still need full coverage.” Then got hung up on by Shannon."
"Dalton, we are sorry to hear that your experience was not good. After discussing this with Shannon, she was offering to adjust your coverages to offset the increase and explained that State Farm had a rate increase. She reviewed the discounts that you had on your policy with you as well. She offered to have the person that was helping you call you back to further discuss it and sent that person a message. Tina will be reaching out to you today. "
Frances Jackson
December 20, 2023
"Great service and rates!!"
"Frances, thank you for the five-star review. We appreciate your business! "
Helen Holland
September 26, 2023
"I dealt with Kelly Munger and she was spot on. She went to work immediately for me."
"Helen, thank you for the awesome review of our office and Kelly! We truly appreciate you being a part of our family. "
dean lindsey
September 16, 2023
"Very friendly, professional, and enjoyed my visit."
"Thanks for the five-star review! We appreciate you trusting us for all your insurance needs. "
Brandi Hogan
September 14, 2023
"We have used this insurance company for years and have had no issues at all and everyone has been very professional and sweet when I have to call about anything."
"Thank you for the fabulous review, Brandi! We appreciate your trust in us to provide your insurance. Thanks again!"
Baylee Bush
September 5, 2023
"Kelly made the process easy and took care of me while getting auto insurance! Very smooth process, great experience"
"Thank you for the five-star review! We are so happy you trust us with your insurance needs! "
Keith Cantrell
September 3, 2023
"A very nice and excellent staff, they take care of me Everytime and found me a great deal on both auto and life insurance. I would highly recommend Shannon for all your insurance needs."
"Keith, thank you for such a kind five star review! We strive to meet all your insurance needs and love helping you save money! "
Martha A. Staley
August 30, 2023
"All of the staff who I have asked for help has always given me adequate help with my questions."
"Thanks for your 5 star review! So glad you chose us for your insurance needs! "
Caitlin Burns
August 28, 2023
"Kelly and the team at Bill Alexander, State Farm are just wonderful! They are so responsive to emails and phone calls and they have taken care of every question and request that I've sent their way. It gives me incredible peace of mind as a first-time home owner."
"Thank you for the five-star review Caitlin! We appreciate your business! "
Vanessa Moore
August 24, 2023
"Kelly Munger has impeccable customer service skills! She always finds a solution for whatever problem may arise!"
"Thank you for the 5 star review! We appreciate your business Vanessa!"
david bradford
July 28, 2023
"Great Agent and great staff!"
"David thank you for your five star review! We appreciate you - thank you for allowing us to service all your insurance needs. "
K Briggs
July 14, 2023
"Always attentive, expertise is high. Customer really comes first."
"Kristi ~ thank you for the five-star review. Our office strives to meet and exceed your insurance needs! "
M B
June 22, 2023
"Professional, prompt and courteous staff."
"Thanks for the 5 star review!!! We hope to make your insurance experience seamless and easy!"
Danielle Abernathy
June 21, 2023
"I highly recommend this insurance agency, Kelly M. provided wonderful customer service experience, by providing my quote in a timely manner. I was able to obtain insurance for my new vehicle, all under an hour."
"Danielle, thank you for the glowing review for Kelly! I will be sure to pass it on. We appreciate your business and strive to make the customer experience the best we can. "
Priyanka Anvekar
June 13, 2023
"Kelly Munger is prompt and phenomenal."
"Thank you so much for the wonderful review! We appreciate your business! "