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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steve Rich

January 25, 2024

5  out of  5 rating by Steve Rich
"Always good service."
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January 16, 2024

1  out of  5 rating by Dalton
"very disappointing customer service. My bill increased 40$ and they said they had no idea why. Had to call for an update, and their response was “well do you still need full coverage.” Then got hung up on by Shannon."
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Frances Jackson

December 20, 2023

5  out of  5 rating by Frances Jackson
"Great service and rates!!"
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Helen Holland

September 26, 2023

5  out of  5 rating by Helen Holland
"I dealt with Kelly Munger and she was spot on. She went to work immediately for me."
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dean lindsey

September 16, 2023

5  out of  5 rating by dean lindsey
"Very friendly, professional, and enjoyed my visit."
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Brandi Hogan

September 14, 2023

5  out of  5 rating by Brandi Hogan
"We have used this insurance company for years and have had no issues at all and everyone has been very professional and sweet when I have to call about anything."
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Baylee Bush

September 5, 2023

5  out of  5 rating by Baylee Bush
"Kelly made the process easy and took care of me while getting auto insurance! Very smooth process, great experience"
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Keith Cantrell

September 3, 2023

4  out of  5 rating by Keith Cantrell
"A very nice and excellent staff, they take care of me Everytime and found me a great deal on both auto and life insurance. I would highly recommend Shannon for all your insurance needs."
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Martha A. Staley

August 30, 2023

5  out of  5 rating by Martha A. Staley
"All of the staff who I have asked for help has always given me adequate help with my questions."
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Caitlin Burns

August 28, 2023

5  out of  5 rating by Caitlin Burns
"Kelly and the team at Bill Alexander, State Farm are just wonderful! They are so responsive to emails and phone calls and they have taken care of every question and request that I've sent their way. It gives me incredible peace of mind as a first-time home owner."
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Vanessa M

August 24, 2023

5  out of  5 rating by Vanessa M
"Kelly Munger has impeccable customer service skills! She always finds a solution for whatever problem may arise!"
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david bradford

July 28, 2023

5  out of  5 rating by david bradford
"Great Agent and great staff!"
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Kristi Briggs

July 14, 2023

5  out of  5 rating by Kristi Briggs
"Always attentive, expertise is high. Customer really comes first."
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June 22, 2023

5  out of  5 rating by M B
"Professional, prompt and courteous staff."
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Danielle Abernathy

June 21, 2023

5  out of  5 rating by Danielle Abernathy
"I highly recommend this insurance agency, Kelly M. provided wonderful customer service experience, by providing my quote in a timely manner. I was able to obtain insurance for my new vehicle, all under an hour."
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Priyanka Anvekar

June 13, 2023

5  out of  5 rating by Priyanka Anvekar
"Kelly Munger is prompt and phenomenal."
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harris.crystal poague

March 17, 2023

5  out of  5 rating by harris.crystal poague
"Kelly is the greatest, she is aways been there and helped me and my family through total loss house fire ,and mutable changes on insurance policies, she's the best, We love the job she has done to make sure me and my family are safe and have the coverage we need."
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February 13, 2023

4  out of  5 rating by SHEBA SHARPTON
"They're nice to you and they take your phone calls and a timely matter I like them"
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Micayla Madden

January 23, 2023

5  out of  5 rating by Micayla Madden
"I love state farm i think you all are the best insurance people i know thank you"
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William S Perkins Jr

January 20, 2023

5  out of  5 rating by William S Perkins Jr
"Kelly M is awesome! I went online the night before seeking a quote and better rates. That next morning Kelly M called and closed the deal. I'm so happy I made the switch from Allstate to State Farm. State Farm need to do a commercial featuring Kelly M."
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Cayson’s Club

September 13, 2022

5  out of  5 rating by Cayson’s Club
"Had such a great experience with Kelly! She was very thorough and so nice. I made the switch from Progressive and I’m so glad that I did. State Farm is saving me a lot of money and with lower deductibles and more coverage!"
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Brian Lindsey

August 29, 2022

5  out of  5 rating by Brian Lindsey
"Excellent Service!"
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Stephanie Berryhill

August 29, 2022

5  out of  5 rating by Stephanie Berryhill
"Kelly does a wonderful job taking care of our needs!"
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Eric Davis

August 26, 2022

5  out of  5 rating by Eric Davis
"Kelly Munger was a great help. She made sure I got the best price and the right coverage. It was a pleasure to talk to her. Thank you Kelly for being so courteous and professional."
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Kristie Febles

August 25, 2022

5  out of  5 rating by Kristie Febles
"ALWAYS polite, kind, and VERY Informative !! An extra THANK YOU to Kelly!! You guys are Greatly Appreciated!!"